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It is a playground for interaction, sharing, exploration, learning, and creation, allowing every visitor to deeply experience the possibilities of future living.","syntrend","Department Store","/case-shared/syntrend.png",[41,45],[621],{"type":13,"children":626,"toc":690},[627,631,636,641,646,651,656,660,673,677],{"type":171,"tag":172,"props":628,"children":629},{"id":174},[630],{"type":177,"value":178},{"type":171,"tag":180,"props":632,"children":633},{},[634],{"type":177,"value":635},"Syntrend Creative Park is built around technology and trends, transforming it into a shopping mall that serves not only as a retail venue but also as a lifestyle experience center that integrates creativity, innovation, and entrepreneurship. It is more than just a marketplace; it is a playground for interaction, sharing, exploration, learning, and creation, enabling every visitor to truly experience the possibilities of future living.",{"type":171,"tag":180,"props":637,"children":638},{},[639],{"type":177,"value":640},"The core value of Syntrend lies in its proximity to life, exploring how to perfectly integrate smart living with new-generation technology from a humanistic perspective, thereby offering the public an unprecedented lifestyle. This is reflected not only in the architectural design and spatial layout but also in every service and interactive function.",{"type":171,"tag":180,"props":642,"children":643},{},[644],{"type":177,"value":645},"Juggernaut Information's \"SSP and Gen AI Smart Customer Service\" solution embodies this philosophy perfectly. Through interactive kiosks showcasing event banners, brand navigation, brand recommendations, and popular search word clouds, visitors can instantly access the information they need. Additionally, this solution collects visitors' digital footprints and uses AI facial recognition for precise user analysis, enhancing the personalization and accuracy of services.",{"type":171,"tag":180,"props":647,"children":648},{},[649],{"type":177,"value":650},"Crucially, Juggernaut Information has developed a generative AI smart customer service using LLM models, supporting bilingual services in Chinese and English. Visitors can scan a QR code to interact with dedicated customer service via their mobile web browsers, obtaining comprehensive information such as brand recommendations, floor guidance, and operating hours, significantly optimizing the consumer shopping experience.",{"type":171,"tag":180,"props":652,"children":653},{},[654],{"type":177,"value":655},"This intelligent information station not only makes mall operations more efficient but also enhances visitors' overall perception and satisfaction within the mall. In the future, as technology advances and people's demand for smart living increases, Syntrend will continue to lead industry trends, providing the public with more innovative lifestyle experiences and becoming an indispensable part of the city.",{"type":171,"tag":172,"props":657,"children":658},{"id":211},[659],{"type":177,"value":214},{"type":171,"tag":186,"props":661,"children":662},{},[663,668],{"type":171,"tag":190,"props":664,"children":665},{},[666],{"type":177,"value":667},"Consumers looking to quickly find floor or brand information.",{"type":171,"tag":190,"props":669,"children":670},{},[671],{"type":177,"value":672},"Management personnel wanting to review operational and event performance.",{"type":171,"tag":172,"props":674,"children":675},{"id":422},[676],{"type":177,"value":425},{"type":171,"tag":186,"props":678,"children":679},{},[680,685],{"type":171,"tag":190,"props":681,"children":682},{},[683],{"type":177,"value":684},"Service satisfaction rate exceeding 90%.",{"type":171,"tag":190,"props":686,"children":687},{},[688],{"type":177,"value":689},"Service capacity grew by approximately three times.",{"title":7,"searchDepth":16,"depth":16,"links":691},[692,693,694],{"id":174,"depth":16,"text":178},{"id":211,"depth":16,"text":214},{"id":422,"depth":16,"text":425},"content:en:case-shared-info:syntrend.md","en/case-shared-info/syntrend.md","en/case-shared-info/syntrend",{"_path":699,"_dir":159,"_draft":6,"_partial":6,"_locale":7,"title":700,"description":701,"name":702,"type":703,"image":704,"category":705,"tags":706,"body":708,"_type":18,"_id":773,"_source":20,"_file":774,"_stem":775,"_extension":23},"/en/case-shared-info/ximending-comercial","Ximending Commercial District","Ximending Commercial District, located in Wanhua District of Taipei, is the first pedestrian shopping area in Taipei, blending history and trends, attracting a large number of domestic and international tourists. According to statistics from the Taipei City Tourism Bureau, it attracted over 28 million visitors in 2024, making it the most popular attraction in Taipei. To enhance the visitor experience, Ximending Commercial District partnered with Juggernaut Information to implement the \"SSP and Gen AI Smart Customer Service\" solution, creating an intelligent travel guide service.","ximending-comercial","Tourist Attraction","/case-shared/ximending-comercial.png",[41,45],[707],"Tourist Attraction and Shopping District",{"type":13,"children":709,"toc":768},[710,714,719,724,729,734,738,751,755],{"type":171,"tag":172,"props":711,"children":712},{"id":174},[713],{"type":177,"value":178},{"type":171,"tag":180,"props":715,"children":716},{},[717],{"type":177,"value":718},"Ximending Commercial District, located in Wanhua District of Taipei, is the first pedestrian shopping area in Taipei, seamlessly blending history and trends, and attracting a large number of domestic and international tourists. According to the Taipei City Tourism Bureau, it welcomed over 28 million visitors in 2024, making it the top attraction in Taipei. To enhance the visitor experience, Ximending Commercial District collaborated with Juggernaut Information to introduce the \"SSP and Gen AI Smart Customer Service\" solution, creating an intelligent travel guide service.",{"type":171,"tag":180,"props":720,"children":721},{},[722],{"type":177,"value":723},"Juggernaut Information's SSP solution combines interactive kiosks with generative AI smart customer service, providing multilingual (Chinese and English) interactive services. Tourists can scan a QR code to instantly access information about attractions, transportation, historical stories, and more, achieving a no-human intelligent tour guide functionality. Additionally, the interactive kiosks display photos and descriptions of popular attractions, enhancing the visitor experience.",{"type":171,"tag":180,"props":725,"children":726},{},[727],{"type":177,"value":728},"Through this solution, Ximending Commercial District not only improved the visitor guiding experience but also collected digital footprints of visitors, providing data support for future marketing strategies. This initiative helps the district better understand tourist needs and develop more effective promotional activities, further advancing the development of smart tourism.",{"type":171,"tag":180,"props":730,"children":731},{},[732],{"type":177,"value":733},"Overall, the collaboration between Ximending Commercial District and Juggernaut Information successfully applies AI technology to travel guidance, achieving an intelligent service model that offers visitors a richer travel experience while injecting new vitality into the district's operations.",{"type":171,"tag":172,"props":735,"children":736},{"id":211},[737],{"type":177,"value":214},{"type":171,"tag":186,"props":739,"children":740},{},[741,746],{"type":171,"tag":190,"props":742,"children":743},{},[744],{"type":177,"value":745},"Travelers wanting to learn more about the history and surrounding attractions of Ximending Commercial District.",{"type":171,"tag":190,"props":747,"children":748},{},[749],{"type":177,"value":750},"Management personnel seeking to understand the profiles and preferences of Ximending Commercial District visitors.",{"type":171,"tag":172,"props":752,"children":753},{"id":422},[754],{"type":177,"value":425},{"type":171,"tag":186,"props":756,"children":757},{},[758,763],{"type":171,"tag":190,"props":759,"children":760},{},[761],{"type":177,"value":762},"Enhanced foreign language service capabilities in the district.",{"type":171,"tag":190,"props":764,"children":765},{},[766],{"type":177,"value":767},"Optimized guiding effectiveness for the district's history and surrounding attractions.",{"title":7,"searchDepth":16,"depth":16,"links":769},[770,771,772],{"id":174,"depth":16,"text":178},{"id":211,"depth":16,"text":214},{"id":422,"depth":16,"text":425},"content:en:case-shared-info:ximending-comercial.md","en/case-shared-info/ximending-comercial.md","en/case-shared-info/ximending-comercial",1748943220953]